Δημοσιεύθηκε 1 week ago
Customer Support Representative
Τοποθεσίαathens, Αττικής, Greece
Επίπεδο θέσηςStaff
Ημερομηνία δημοσίευσης2024-08-30
ΚλάδοςCall Centre and Customer Service
Customer Support Representative
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, a global betting leader, for a dynamic professional to cover the following position:
Customer Support Representative
Job Description
• Resolves customer queries via phone, email, mail, social media, and chat
• Provides customer basic and technical troubleshooting
• Provides information about other products and services
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Customer records maintenance
• Being always updated on every product
• Collaborates and assist marketing promotions and other departments
• Contributes to team effort by accomplishing related results as needed
• Web site content translations
Candidate Profile
• Quality focus, problem solving, proactive
• Customer Service experience, customer understanding and professional attitude
• Ability to handle difficult customers in a polite and professional manner
• Quality focus, problem solving, proactive
• Native Greek and fluent English speaker
The Company Offers
• Competitive remuneration package
• Friendly and challenging working environment
• Opportunities for further professional development
• Private insurance
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.
All applications are considered as strictly confidential.
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